Privacy Policy

1. Introduction

Blue Cross of Hyderabad ("we", "our", or "us") operates the ABC & ARV Management Portal, including the mobile application and web dashboard. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and role/category within the organization.
• Authentication Data: OTP verification records and session tokens for secure access.
• Location Data: GPS coordinates when using capture, release, or vaccination tracking features.
• Photos & Media: Images of animals captured, released, or vaccinated as part of operational workflows.
• Device Information: Device type, operating system, and app version for troubleshooting purposes.
• Usage Data: Pages visited, features used, and timestamps for improving our services.

3. How We Use Your Information

We use the collected information to:

• Authenticate and authorize users to access the platform.
• Manage dog rescue, capture, surgery, shelter, and release operations.
• Track Anti-Rabies Vaccination (ARV) campaigns and drive leader activities.
• Generate operational reports for capture and release activities.
• Assign teams, vehicles, and tasks to operational staff.
• Communicate important updates and notifications.
• Improve the functionality and user experience of our services.

4. Data Storage & Security

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Session data is encrypted and expires automatically. Images are stored securely on cloud storage with restricted access.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With authorized team members and administrators within Blue Cross of Hyderabad for operational purposes.
• With government authorities when required by law or for compliance with animal welfare regulations.
• With service providers who assist us in operating the platform (e.g., SMS services for OTP delivery, cloud storage).

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and associated data.
• Withdraw consent for data processing at any time.

7. Location Permissions

Our mobile application may request access to your device's location services. This is used solely for recording capture and release locations of animals and tracking vaccination campaign routes. You can disable location access through your device settings at any time, though some features may be limited.

8. Camera & Storage Permissions

The app may request camera and storage access to capture and upload photos of animals during rescue operations. These images are used exclusively for identification, medical records, and operational documentation.

9. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: